Question 1

Is this really 100% free?

Accepted Answer

Yes. This is a non-profit student project funded by educational grants and personal contributions. No credit card required, no hidden fees, no premium tiers. The service is completely free.

Question 2

Can I play 24/7?

Accepted Answer

Servers are online 24/7. However, to conserve resources and reduce energy consumption, servers with 0 players for 48 hours go into Sleep Mode. They wake up instantly when someone tries to connect.

Question 3

Can I upload my own world?

Accepted Answer

Yes! You have full SFTP and Web File Manager access. You can easily upload your existing single-player worlds, custom maps, or download your server backups at any time.

Question 4

Can I install Mods or Plugins?

Accepted Answer

Absolutely. Unlike other free hosts, we give you full file access. You can install Fabric, Forge, Paper, or custom modpacks by simply uploading the files to your server.

Question 5

How long until my server is approved?

Accepted Answer

Most requests are reviewed within 24-48 hours. We manually review each request to ensure fair usage and prevent abuse. You'll receive a notification once your server is ready.

Question 6

What happens if my server is rejected?

Accepted Answer

If your request is rejected, you can submit a new one. Common reasons for rejection include duplicate requests or incomplete information. Join our Discord for support if you need help.

Question 7

Are there any usage limits?

Accepted Answer

Each user can have one active server at a time. Servers come with reasonable resource limits suitable for small to medium-sized communities. For larger needs, consider self-hosting.

Question 8

Is my data safe?

Accepted Answer

Absolutely. We use secure authentication and data storage, with servers hosted in a Swiss data center with high privacy standards. Your data is encrypted and backed up regularly.

Question 9

How can I support the project?

Accepted Answer

The best way to support us is by spreading the word! Share SkyServer with your friends, join our Discord community, and provide feedback to help us improve.